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About Ask a Librarian
Ask a Librarian provides Florida residents with live virtual reference services via local library customized web sites from 10 a.m. to midnight Sunday through Thursday (EST), and from 10 a.m. to 5 p.m. Friday and Saturday (EST).
Participating libraries may also utilize the software to provide local live virtual reference services to their patrons.
An e-mail form is available to patrons 24 hours per day, seven days per week. All e-mail is answered by the user's local library.
Currently, 109 libraries participate in Ask a Librarian.
As of March 2010, Ask a Librarian has logged over 208,000 live virtual reference sessions and e-mail questions.